General Terms
These terms and conditions govern your use of Angelspin Casino services. By creating an account and using the platform, you acknowledge that you have read, understood, and agreed to be bound by these terms in their entirety. The casino reserves the right to modify these terms at any time, with changes becoming effective immediately upon publication. Players bear responsibility for regularly reviewing these terms to remain informed of any updates.
Account Registration and Verification
Players must be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher, to register an account. Only one account per person, household, IP address, and device is permitted. Multiple accounts will result in closure and forfeiture of any balances or bonuses. Registration requires accurate personal information, including full legal name, date of birth, and residential address. Providing false information constitutes grounds for immediate account termination.
Account verification may be required before processing withdrawals. Players must submit government-issued identification, proof of address dated within the last three months, and potentially payment method verification depending on circumstances. The casino aims to complete verification reviews within 24 hours of receiving complete documentation. Delays in providing requested documents may result in withdrawal processing delays.
Deposits and Withdrawals
Minimum deposit amounts vary by payment method, typically ranging from €10 to €20. Maximum deposit limits exist to promote responsible gaming, with higher limits available to verified VIP players. All deposits must come from payment sources registered in the player’s own name. Third-party payments are strictly prohibited and will result in deposits being returned and potential account closure.
Withdrawal requests undergo security checks to prevent fraud and money laundering. Processing times depend on the chosen payment method, with e-wallets typically completing within 24 hours and bank transfers requiring 3-5 business days. The casino reserves the right to request additional verification documents at any stage of the withdrawal process. Withdrawal fees do not apply for most methods, though some third-party processors may charge their own fees.
Withdrawal Limits
- Standard players: €5,000 per transaction, €20,000 per month
- VIP players: Higher limits based on tier status
- Progressive jackpot wins: Paid in full regardless of standard limits
Bonus Terms
All bonuses carry specific terms and conditions that must be met before withdrawal becomes possible. Wagering requirements apply to bonus funds and sometimes to deposit amounts, with different games contributing at varying rates toward meeting these requirements. Maximum bet limits apply whilst playing with active bonus funds, typically set at €5 per spin or hand. Exceeding these limits may void the bonus and associated winnings.
Bonuses cannot be withdrawn directly; only winnings generated from bonus play become eligible for withdrawal after meeting all wagering requirements. Time limits apply to bonus offers, with most requiring completion within 30 days of activation. Failure to meet requirements within the specified timeframe results in forfeiture of bonus funds and any winnings generated from that bonus.
Players may not use bonuses in a manner deemed abusive or contrary to the spirit of the promotion. The casino reserves the right to void bonuses, winnings, and even close accounts if bonus abuse is detected. Examples include low-risk betting strategies designed purely to meet wagering requirements, or repeatedly depositing and withdrawing without genuine gameplay.
Responsible Gaming
The casino provides various tools to help players maintain control over their gambling activities. Deposit limits can be set for daily, weekly, or monthly periods, preventing excessive spending. Loss limits work similarly, restricting the amount a player can lose within specified timeframes. Session time limits and reality checks remind players of how long they have been playing, encouraging regular breaks.
Self-exclusion options allow players to temporarily or permanently block access to their accounts. Temporary exclusions range from 24 hours to six months, whilst permanent self-exclusion cannot be reversed. During self-exclusion periods, players cannot access their accounts, deposit funds, or receive marketing communications. The casino takes these restrictions seriously and employs systems to detect and prevent circumvention attempts.
Prohibited Activities
The following activities are strictly prohibited and may result in account closure, fund confiscation, and potential legal action:
- Using the casino for money laundering or other illegal purposes
- Colluding with other players or third parties to gain unfair advantages
- Exploiting software errors, bugs, or loopholes
- Using automated betting systems, bots, or other software tools
- Engaging in any form of bonus abuse or advantage play
- Harassing staff or other players through chat or other communications
Dispute Resolution
Players who believe the casino has acted unfairly or incorrectly may lodge formal complaints through the customer support system. The casino commits to investigating all complaints thoroughly and responding within 10 business days. If the player remains dissatisfied with the resolution, they may escalate the matter to the relevant licensing authority or an approved alternative dispute resolution service.
The casino maintains records of all transactions, game rounds, and communications for at least five years. These records serve as the definitive account of events in case of disputes. Players acknowledge that the casino’s decision on any matter is final and binding, subject only to review by the relevant regulatory authority.
Intellectual Property
All content on the casino website, including logos, graphics, text, and software, remains the intellectual property of the casino or its licensors. Players may not reproduce, distribute, modify, or create derivative works from any casino content without explicit written permission. Game software is licensed, not sold, and players receive only the right to access games for personal entertainment purposes.
Limitation of Liability
The casino provides services on an “as is” basis and makes no warranties regarding availability, functionality, or error-free operation. The platform is not liable for losses resulting from technical failures, connection issues, or circumstances beyond its reasonable control. Maximum liability in any situation is limited to the amount in the player’s account at the time the issue occurred.
Players acknowledge that gambling involves risk and that losses are possible. The casino does not guarantee winnings and is not responsible for poor gaming decisions, excessive play, or gambling-related harm. Responsible gaming resources are provided as a courtesy but do not create any special duty of care beyond regulatory requirements.